Your monthly allowances will be stipulated in your subscription Tier. We state that on average an AI Voice calls last 4 minutes, so when we represent the expected calls, this is a division of the monthly minutes you have subscribed. Remember that if you subscribe via the website, you will get the bonus minutes, so more calls.

BeMe can handle multiple simultaneous calls when service capacity allows. However, this feature has technical limitations and is not guaranteed to be available at all times. We cannot be held responsible if a second call cannot be answered due to service constraints. We recommend informing important contacts about potential busy periods during high-usage times.

We expect most calls will last between 3 and 5 minutes, however individual calls are limited to a maximum of 10 minutes. This is to protect your monthly allowance, ensure fair usage for all customers and maintain optimal call quality. The call will end automatically at 10 minutes. For longer conversations, callers can simply call back to continue the discussion, BeMe will remember them.

Yes, the initial AI interview (approximately 20 minutes) is deducted from your monthly Voice AI allowance. This interview is essential for training BeMe to sound like you and understand your business preferences. We recommend completing this setup process early in your subscription period to maximize your remaining allowance for regular use.

If you approach your monthly limit, we'll notify you in advance. Once your allowance is used, BeMe's voice features will be temporarily unavailable until your next billing cycle, though other features like email and messaging may continue to work. You can upgrade to a higher tier at any time to increase your monthly allowance. If you do use up your monthly allowance too soon and do not choose to upgrade, you must disconnect your number from BeMe call forwarding to have your calls come to you as normal.

During your first month, contact our support team at support@justbeme.ai for upgrade options. From your second month onward, you can upgrade directly through the app at any time with immediate access to higher tier allowances.